The Six Steps in a Successful Tech Support Session: Customer Service Training 101
6:31
YouTubeDon Crawley, Author of The Compassionate Geek
The Six Steps in a Successful Tech Support Session: Customer Service Training 101
Click this link to subscribe to this channel - https://www.youtube.com/user/doncrawley?sub_confirmation=1 In this customer service training video, IT customer service expert and author Don R. Crawley explains the six steps that are necessary in a tech support session. This customer service training video includes a demonstration of a support ...
239.7K viewsApr 8, 2013
Technical Support Pranks
Prank Calling Tech Support Scammers.. ft. Soup
14:36
Prank Calling Tech Support Scammers.. ft. Soup
YouTubeTranium
182.9K viewsJun 7, 2022
Prank Calling Phone Scammers.. ft. Soup & Hyper
17:54
Prank Calling Phone Scammers.. ft. Soup & Hyper
YouTubeTranium
308.7K viewsAug 27, 2021
Hiring For Tech Support In Public Prank + Pushing Carts!!
11:06
Hiring For Tech Support In Public Prank + Pushing Carts!!
YouTubeChristian Caniff
215.2K viewsMay 22, 2024
Top videos
Practical Help Desk - Learn IT Fundamentals in 9 Hours
9:23:20
Practical Help Desk - Learn IT Fundamentals in 9 Hours
YouTubeThe Cyber Mentor
79.2K views6 months ago
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
YouTubeMy Lesson
1.3M viewsJan 31, 2023
IT Skills Training for beginners | Complete Course
11:54:23
IT Skills Training for beginners | Complete Course
YouTubeJobskillshare Skills-Based
843.1K viewsApr 28, 2020
Technical Support Tips
Most Common IT issues and Solution | 100% Troubleshooting steps for All technical issues.
6:13
Most Common IT issues and Solution | 100% Troubleshooting steps for All technical issues.
YouTubeTeach Me Cloud
3.3K views4 months ago
Technical Support Engineer Role Explained: Skills, Salary, and Career Growth 🔧💼
3:06
Technical Support Engineer Role Explained: Skills, Salary, and Career Growth 🔧💼
YouTubeIgnite with Puneeth
14.9K views11 months ago
How Do You Troubleshoot Technical Issues? - Customer Support Coach
2:49
How Do You Troubleshoot Technical Issues? - Customer Support Coach
YouTubeCustomer Support Coach
29 views9 months ago
Practical Help Desk - Learn IT Fundamentals in 9 Hours
9:23:20
Practical Help Desk - Learn IT Fundamentals in 9 Hours
79.2K views6 months ago
YouTubeThe Cyber Mentor
IBM IT Support - Complete Course | IT Support Technician - Full Course
18:43:31
IBM IT Support - Complete Course | IT Support Technician - Full Course
1.3M viewsJan 31, 2023
YouTubeMy Lesson
IT Skills Training for beginners | Complete Course
11:54:23
IT Skills Training for beginners | Complete Course
843.1K viewsApr 28, 2020
YouTubeJobskillshare Skills-Based Platform
IT Support Training - Day 1 - Training Concepts, Domain Controller
2:30:23
IT Support Training - Day 1 - Training Concepts, Domain Controller
334.8K viewsJun 3, 2021
YouTubeJobskillshare Skills-Based Platform
Customer Service Skills Training for Tech Support Employees & Help Desk Staff
1:12
Customer Service Skills Training for Tech Support Employees & Help Desk Staff
371 viewsNov 29, 2023
YouTubeServiceSkills Customer Service Training
IT Customer Service Training for Teams That Need Better Results—Not Another Soft-Skills Course
3:24
IT Customer Service Training for Teams That Need Better Results—Not Another Soft-Skills Course
72.7K views3 months ago
YouTubeDon Crawley, Author of The Compassionate G…
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
6:52
The Six Key Steps to Handle a Tech Support Call: Customer Service Training 101
89.7K viewsDec 8, 2012
YouTubesoundtraining.net
3:40
Modern IT Support Training Certificate Program – 2026
1K views3 months ago
YouTubeJobskillshare Skills-Based Platform
2:44
Customer Support Specialist : Fundamentals of Providing Technical Support 10
234 viewsJun 14, 2023
YouTubeLearnCity
IT Support Skills Training Course Sequence (114 Hours)
15:52
Find in video from 07:10Soft Skills for IT Support Professionals
IT Support Skills Training Course Sequence (114 Hours)
2.8K viewsJun 18, 2022
YouTubeJobskillshare Skills-Based Platform
1:14
Technical Support Training Video Example
103 views2 months ago
YouTubeInstructional & Safety Training Video By Advids
11:54:59
Desktop Support Engineer Full Course 2026 | L1–L2 IT Support Training | ICNT Gyan
9.5K views4 months ago
YouTubeIcnt Gyan
6:26
IT Support Specialist: Help Desk Guide for Beginners
526 views4 months ago
YouTubeCodeLucky
12:21
How Anyone Can Learn IT Support (Beginner Roadmap)
23.5K views8 months ago
YouTubeShane Hummus
10:40
THINGS YOU SHOULD KNOW AND LEARN when starting in IT Support (Entry Level responsibilities)
110.7K viewsAug 29, 2024
YouTubeEast Charmer
6:20:04
HELP DESK/IT SUPPORT TECHNICAL TEST PREPARATION
123.1K viewsMay 3, 2022
YouTubeJobskillshare Skills-Based Platform
29:05
Google IT Support Certification Full Course | Google I.T. Support Training By Tech Professor
3.9K viewsApr 22, 2025
YouTubeHow To Pass Tech Certs Fast! | Zero To I.T. Pro
11:54:59
💻 Desktop Support Engineer Course Part-1 | IT Support Training 2026 | ICNT Gyan
2K views1 month ago
YouTubeIcnt Gyan
7:28
9 Inspiring Customer Service Training Ideas for Your IT Team
794 viewsDec 3, 2021
YouTubeDon Crawley, Author of The Compassionate G…
5:23
Improving Your Customer Service Skills: A Guide for IT Professionals
8.6K viewsMar 19, 2025
YouTubeDon Crawley, Author of The Compassionate G…
5:06
Technical Support Engineer: Product Support Guide
47 views4 months ago
YouTubeCodeLucky
47:25
IT Support Technicians Class-20 |Learn Cloud & IoT Basics for Jobs |
551 views4 weeks ago
YouTubeShesh Chauhan IT Trainer
3:47
10 Best Customer Service Courses to Boost Your Skills Fast
2.8K views6 months ago
YouTubeBusiness Training Media
42:40
CUSTOMER SERVICE TRAINING COURSE! (Customer Service Skills) How to Be GREAT at CUSTOMER SERVICE!
273.3K viewsApr 16, 2024
YouTubeCareerVidz
0:16
IT Support Levels Explained | L1 vs L2 vs L3 Support | Help Desk, Technical & Specialist Roles
42.6K views8 months ago
YouTubeNetwork Educative
23:39
🚀 Desktop Support Engineer Complete Roadmap | 100% Job Oriented Free Live Training | L2 Support Jobs
13.8K views8 months ago
YouTubeIcnt Gyan
17:29
Technical Support Specialist Interview Questions and Answers | How to Pass the Interview
1.1K views3 months ago
YouTubeInterviewGuide
Technician's Checklist for Customer Support: Customer Service Training 101
3:10
Find in video from 02:01Listen Carefully to Customers' Answers
Technician's Checklist for Customer Support: Customer Service Traini…
1.9K viewsJun 10, 2020
YouTubeDon Crawley, Author of The Compassionate G…
17:14
Free Online Technical Support Training Series: Introduction
8.4K viewsApr 17, 2022
YouTubeJobskillshare Skills-Based Platform
See more